At Dialocean, we are committed to safeguarding your privacy and ensuring transparency in how we handle your personal data. This Privacy Notice outlines our practices concerning the collection, use, and protection of your information.
1. Information We Collect
We may collect the following types of personal data:
Contact Information: Such as your name, email address, phone number, and mailing address.
Account Credentials: Including usernames and passwords for accessing our services.
Payment Details: To process transactions, we collect payment information like credit card numbers and billing addresses.
Usage Data: Information about how you interact with our website and services, including IP addresses, browser types, and pages visited.
Communication Records: Any correspondence you send to us, including emails and customer support inquiries.
2. How We Use Your Information
Your personal data is utilized for the following purposes:
Service Provision: To deliver and manage our products and services.
Customer Support: To respond to your inquiries and provide assistance.
Marketing Communications: To send you promotional materials, newsletters, and other information about our services, subject to your preferences.
Service Improvement: To analyze usage patterns and enhance the quality of our offerings.
Legal Compliance: To fulfill legal obligations and respond to lawful requests from public authorities.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Service Providers: Trusted third parties who assist in operating our business, such as payment processors and IT service providers.
Affiliates: Our subsidiaries and affiliates for purposes consistent with this Privacy Notice.
Legal Authorities: When required by law or to protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law.
6. Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to certain conditions.
Objection: Object to the processing of your data for specific purposes.
7. International Data Transfers
If we transfer your personal data to countries outside your jurisdiction, we will ensure appropriate safeguards are in place to protect your information.
8. Changes to This Privacy Notice
We may update this Privacy Notice periodically. We encourage you to review it regularly to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:
Dialocean Communications ltd.
complaint@dialocean.com