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Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of our services and outline the rights and responsibilities of all users. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

 
2. Definitions

  • “Company” refers to [Your Company Name], including its subsidiaries and affiliates.

  • “User” refers to any individual or entity using our services.

  • “Services” refers to the products and solutions we provide, including but not limited to communication services, APIs, and related tools.

3. Use of Services

  • You agree to use our services only for lawful purposes and in compliance with applicable regulations.

  • You shall not misuse, disrupt, or interfere with our platform in any unauthorized manner.

  • We reserve the right to suspend or terminate your access if we detect any misuse.

 
4. Account and Security

  • You may be required to create an account to access certain services. You are responsible for maintaining the confidentiality of your login credentials.

  • Any activity conducted under your account will be deemed your responsibility. Please notify us immediately if you suspect unauthorized access.

 
5. Fees and Payment

  • Some services may be subject to fees, which will be clearly communicated to you.

  • Payments must be made in accordance with the pricing plan you select. Late or failed payments may result in service suspension.

 
6. Data Privacy and Security

  • We collect and process your personal data in accordance with our Privacy Notice.

  • You agree that we may use aggregated, anonymized data to improve our services.

 
7. Intellectual Property Rights

  • All trademarks, content, and intellectual property associated with our services remain our exclusive property.

  • You may not reproduce, distribute, or modify any part of our services without prior written consent.

 
8. Service Availability and Support

  • We strive to provide high availability of our services, but we do not guarantee uninterrupted or error-free operation.

  • Support may be available based on your service level agreement (SLA).

 
9. Limitation of Liability

  • To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • Our total liability shall not exceed the amount you have paid for the services in the last 12 months.

 
10. Termination

  • We may suspend or terminate your access if you violate these Terms or engage in activities that harm our platform or reputation.

  • You may also terminate your use of our services at any time.

 
11. Governing Law and Dispute Resolution

  • These Terms shall be governed by and interpreted under the laws of [Applicable Jurisdiction].

  • Any disputes shall first be resolved through negotiations. If unresolved, disputes may be submitted to arbitration or a competent court.

 
12. Amendments

  • We reserve the right to modify these Terms at any time. Changes will be communicated to users, and continued use of our services constitutes acceptance of the revised Terms.

 
13. Contact Information

For any inquiries related to these Terms, please contact us at:

 

Dialocean Communications ltd.  
complaint@dialocean.com

 

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.